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Hpsetool Product FAQ

If you encounter a problem about product order, install, uninstall, you can get answer from one of the following links:

Some more common questions about Hpsetool are listed below. If your question is not answered, don't hesitate to contact us.

How do I report a bug?

To report a bug, you can use our technical support form or send an e-mail to support@hexprobe.com. When doing so, please include the following information:
- What version of Windows are you running (Vista/2003/XP/2000/NT/etc.)?
- What version of Hpsetool are you running (to see what version Hpsetool you have, choose About Hpsetool from the Help menu)?
- Is the problem reproducible? If so, what are the steps necessary to reproduce the bug?
- If a dialog box with an error message was displayed, please include the full text of the dialog box, including the text in the title bar.
How can I read the Hpsetool help files?

You can use any HTML browser to read the Hpsetool online documents, or use Microsoft HTML Help viewer to read the compiled HTML help files.
How do I get started?

There are several ways to get to know Hpsetool quickly. Choose one or more of the following approaches:
- If you haven't installed Hpsetool yet, see Hpsetool Installation for installation instructions.
- Take a look at the White Paper. And take a first look at the Hpsetool Quick References, which tells you how to use the Hpsetool user interface basics and built-in tools.
- Some users just like to dive right in! If you have experience with disk encryption, you might want to do just that. Context-sensitive help is available at any time by pressing the F1 key.