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Hexprobe --> product FAQ |
 Hexprobe Hex Editor Product FAQ
If you encounter a problem about product order, install, uninstall,
you can get answer from one of the following links:
Some more common questions about Hexprobe Hex Editor are listed below.
If your question is not answered, don't hesitate to
contact us.
- How do I report a bug?
To report a bug, you can use our technical support form
or send an e-mail to support@hexprobe.com.
When doing so, please include the following information:
- What version of Windows are you running (Windows Vista/XP/2003/2000/Me/98/etc.)?
- What version of Hexprobe Hex Editor are you running (to see what version Hexprobe
you have, choose About Hexprobe from the Help menu)?
- Is the problem reproducible? If so, what are the steps necessary to
reproduce the bug?
- If a dialog box with an error message was displayed, please include
the full text of the dialog box, including the text in the title bar.
- How can I read the Hexprobe Hex Editor help files?
You can use any HTML browser to read the Hexprobe Hex Editor online documents, or
use Microsoft HTML Help viewer to read the compiled HTML help files.
- How do I get started?
There are several ways to get to know Hexprobe Hex Editor quickly and easily; each
tailored to a different style of learning. Choose one or more of the
following approaches:
If you haven't installed Hexprobe Hex Editor yet,
see Hexprobe Hex Editor Installation for installation instructions.
Take a look at the
Getting Started,
what a hex editor is, what the main functions of Hexprobe Hex Editor are,
how it work, etc. And take a first look at the
User
interface basics, which tells you how to use Hexprobe Hex Editor
user interface.
Some users just like to dive right in! If you have experience with
hex editor and Windows, you might want to do just that. Context-sensitive
help is available at any time by pressing the F1 key.
You can get an overview of the primary commands
of Hexprobe Hex Editor from the
Quick
Reference.
If you like to "Learn by doing", try the item in the page How Do
I ... Topics, which takes users step by step through the command
process.
The Document Templates
introduces the document template technology, leads you through the
process of creating and running document templates, and gives you
the detailed reference about the document template.
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