Hexprobe Hex Editor Order FAQ

• Why you should order/register Hexprobe Hex Editor?
   
• What order-processing agents are available?
   
• What order options are available?
   
• What payment options are available?
   
• What license options are available?
   
• What is Hexprobe System's academic pricing policy?
   
• What delivery options are available?
   
• How secure is the order process?
   
• Will my personal data be passed on to third parties?
   
• What exactly will I receive after I place an order?
   
• What will happen after I place my order online?
   
• What will happen after I place my order through your eCommerce partner's customer service?
   
• What is Hexprobe Hex Editor's money back policy?
   

• Why you should order/register Hexprobe Hex Editor?
   
  

  Ordering Hexprobe Hex Editor is quick, easy, and secure. After you place an order for Hexprobe Hex Editor, we will send you an exclusive license code which composes of your registration name and a binary key. It will enable you to get rid of the shareware limits. Here are some of the reasons why you should order/register Hexprobe Hex Editor:	Free Update! Free Support! 100% Clean! Secure Order! 30-Day Money Back!
  Get access to full version features Use it as many times as you want Remove registration remainders Get one year worth of free support Receive product updates for free Receive exclusive special supports Get a next version upgrade discount Much more...

  Go to buy now page.
   
   
  
• What order-processing agents are available?
   
  We rely on two professional and experienced order-processing agents, share-it! and PayPal, to sell our products to customers across the globe.
   
  share-it! is a division of the e-commerce provider element 5, you can follow share-it!: Customer Care Center to get additional information about it.
   
  You can also make payments with PayPal, which enables any individual or business with an email address to securely, easily and quickly send and receive payments online.
   
  Go to buy now page.
   
   
  
• What order options are available?
   
  We support two order options:
   
  
  • Secure Online Order
  • Customer Service Order
  
  Please note that online ordering is automated and therefore much faster than placing an order through Customer Service (by fax, e-mail, or phone) because you are not limited by service providers' business hours. But if you prefer to order through Customer Service, you can do so.
   
  Go to buy now page.
   
   
  
• What payment options are available?
   
  Available payment options depend on the order-processing agents you chose.
   
  If you order from share-it!, payment options will be the followings:
   
  
  • credit / debit card
  • bank / wire transfer
  • check / cash payment
  • PayPal
  
  Go to buy now page.
   
   
  
• What license options are available?
   
  We supply three license options:
   
  
  • Single User License (US $39.95)
  • Standard Site License (US $950.0)
  • Academic Site License (US $500.0)
  
  Please note that ordering from PayPal can only accept Single User License.
   
  Go to buy now page.
   
   
  
• What is Hexprobe System's academic pricing policy?
   
  Hexprobe System offers Academic Site License to support teaching, learning and research in academic environments. Academic Site License is open to universities, academes, and computer labs, providing the products are not used for commercial purposes. Hexprobe System reserves the right to request proof of academic association, before, at the time of, or up to 30 days after purchase.
   
  Go to buy now page.
   
   
  
• What delivery options are available?
   
  We supply two delivery options:
   
  
  • Email license code from share-it!
  • Email license code from Hexprobe System
  
  Please note that ordering from PayPal can only receive second option, deliver license code from Hexprobe System.
   
  Go to buy now page.
   
   
  
• How secure is the order process?
   
  We rely on our e-commerce partners to sell our products, all online order process is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.
   
  All of the data entered on the protected pages is encrypted using the SSL (Secure Socket Layer) protocol.
   
  In Internet Explorer, the padlock icon is located at lower right in the status bar of the browser window. In Netscape, you can tell that SSL is activated if you see a closed padlock in the lower left corner of the browser window.
   
  You can also tell that the page is protected if the URL displayed in the address bar begins with "https:".
   
  Go to buy now page.
   
   
  
• Will my personal data be passed on to third parties?
   
  We rely on our e-commerce partners to do your order process, so we will receive following personal data that the order-processing agents forward to us:
   
  
  • name
  • company name
  • address
  • e-mail address
  • telephone / fax numbers
  
  We assure you that the personal data will not be passed on to third parties, unless we have received your express authorization to do so.
   
  Please note that your payment information will not be forwarded to us.
   
  Go to buy now page.
   
   
  
• What exactly will I receive after I place an order?
   
  You will receive an exclusive license code via a license e-mail from Hexprobe System or share-it!, in which all required information regarding the unlocking procedure of the Hexprobe Hex Editor is included:
   
  
  • a registration name
  • a license key in an e-mail attachment
  • a short usage description
  
  Go to buy now page.
   
   
  
• What will happen after I place my order online?
   
  If you place an order from share-it!, following events will happen:
   
  
  • You will receive a confirmation for your transaction immediately after you place your order online;
  • You will also receive a confirmation by e-mail that will contain all of your order data including your invoice or receipt
  • If you chose to pay by credit / debit card or transferred the funds online during the order process, your order will be processed immediately, another e-mail that contains all license codes to unlock your shareware version will be delivered to you immediately.
  • If you chose a different payment option, you will receive detailed information with your order confirmation that explains how to effect payment. Orders are processed once payment has been received.
  
  Go to buy now page.
   
   
• What will happen after I place my order through your eCommerce partner's customer service?
   
  If you place an order from share-it!, please refer to share-it!: Customer Care Center for detailed information.
   
  Go to buy now page.
   
   
  
• What is Hexprobe Hex Editor's money back policy?
   
  Buy with confidence! We offer a 30-day money back guarantee on our product Hexprobe Hex Editor. We stand behind all of our software and believe that you will receive a high quality product with great customer support. If for any reason you are not satisfied with your purchase, please contact us. If we cannot resolve your problem or improve our product, just uninstall your Hexprobe Hex Editor and we will issue you a full refund right away.
   
  Go to buy now page.